The idea of a website for informing passengers about timetables was born not so long ago in 2010. A few years later, we proudly stand before you with the Polazak site, our young, yet unique project in its field that we are resolutely pushing towards the adolescent phase and adulthood. On this path, the goal has remained consistent from the very beginning until today - to create a visually attractive and functional website that will serve all passengers to inform themselves in the most efficient and fastest way about all bus and train lines operated by registered carriers in the territory of Serbia, the region, but and wider.
Every line you find on the Polazak website is registered and approved by the competent Ministry and the Serbian Chamber of Commerce. In this way, we guarantee that you will travel safely and securely with reliable and experienced carriers, who have valid licenses to transport passengers.
Traffic in our environment today irreversibly tends to accept all the conveniences of modern technology and the Internet. Due to the belief that both road and railway traffic in Serbia are ready to step into the Internet era, we will always strive to create a perfectly balanced formula of acquired knowledge and experience and the unlimited possibilities that modern technology puts before us. All this in order to open the doors of our virtual platforms for you and place the best vehicles of renowned and most innovative carriers on them. Then we will be able to jointly create a unique, connected and integrated intermodal system of public transport in the service and for the joy of every passenger, as well as those companies that are ready to recognize and accept the values of modern business.
Who are we?
Who are we?
First of all, we, like our users, are passengers in public transport. We like to say that we are driven by the desire to create a smart public transport system that is capable of sensing, predicting and meeting all the needs of passengers on a daily basis. And one thing is certain, we will not be ready to accept any solutions that we ourselves, as users of public transport, would not enjoy using.
A multi-member team of lawyers, designers, architects, traffic experts and economists works for you every day to implement that idea, which strives to make the most of every new day in order to create a unique service for passengers, which will collect all the necessary information about bus services in one place. and train timetables, bus stations, carriers, as well as the most exclusive news and interesting things from the world of traffic, from numerous exhibitions and events, conferences and the like. We aim to maintain the status of a travel planner through the provision of reliable and precise information, through which travelers are able to receive useful information on all necessary aspects of travel preparation and realization.
Our users
Our users
From the first day, our priority was also our other (fellow) passengers. For this reason, we have always strived to thank you for your trust by returning the most reliable information about all lines, which we check with carriers on a daily basis and update immediately. We wouldn't have succeeded without your help. The Polazak team has daily communication with its users, we are always available for you and ready to hear your suggestions and criticisms so that we can be even better in our efforts to meet your expectations and needs. In the desire to get even closer to our users, we are also present on social networks, Facebook, Twitter, and Google Plus, where we provide you with the most current news from the world of traffic, as well as notifications about changes and improvements on our site.
The time of our users is valuable, for this reason every detail on the site has been developed with great care to enable you to get all the necessary information and plan your trip in just a few steps. The "Date" and "Time" options allow you to locate the departure that suits you best in the shortest possible time, without endless scrolling through confusing tables, while additional options such as "Without transfer" allow you to plan whether you will travel to the desired destination with a transfer or directly. If you decide to search with transfers, the system will find the most optimal solution for you to reach the desired destination, even if there is no direct connection to it.